Update - The majority of customers should now be experiencing normal service, and overall system performance remains stable.We are still receiving reports of some residual issues, which our Technical teams are investigating as a priority.

We’ll continue to monitor the service closely throughout this morning and provide further updates as more information becomes available.

Thank you for your continued patience and understanding.

Sep 11, 2026 - 09:55 BST
Update - We’re pleased to confirm that services have returned to normal and are operating as expected.

We’ll continue to monitor the service closely throughout this evening and into tomorrow morning before formally closing the incident as resolved.

Thank you for your continued patience and understanding.

Sep 10, 2026 - 17:04 BST
Update - We’re pleased to confirm that service performance has returned to normal, and all systems are operating as expected. We’ll continue to monitor the service closely to ensure it remains stable.
Sep 10, 2026 - 12:00 BST
Monitoring - We can see that service performance is returning to normal, and ongoing monitoring remains in place. We expect the remaining impact to fully clear within 30 minutes or sooner.

We’ll continue to provide updates here and will remain monitoring the situation for the rest of the day.

Thank you for your patience and understanding

Sep 10, 2026 - 10:24 BST
Update - We’ve detected a renewed degradation in service performance, and some users may be experiencing slower response times and System Errors while navigating around. Our Technical teams are already investigating the issue and working to restore full service as quickly as possible.

We’ll continue to monitor the situation and provide further updates here.

Sep 10, 2026 - 10:06 BST
Investigating - We’re pleased to confirm that the issue has been resolved. Our development team will continue to monitor the service, and we’ll provide a further update before officially closing the incident.

Thank you again for your patience and understanding.

Sep 10, 2026 - 09:45 BST
Identified - We’re pleased to report that the root cause of the issue has been identified, and a fix is currently being implemented. Performance is returning to normal, and we expect the issue to be fully resolved shortly.

We’ll continue to provide updates here. Thank you for your patience.

Sep 10, 2026 - 09:40 BST
Investigating - We’re investigating degraded performance affecting intelliflo office. Some customers may also encounter system errors while navigating between areas of the platform.

Our development team is treating this as a priority and working to identify the cause. We apologise for the inconvenience and appreciate your patience while we work to resolve the issue.

All updates will be posted on this page. You can subscribe to receive notifications automatically, so you don’t need to keep checking back.

Sep 10, 2026 - 09:22 BST

About This Site

Welcome to intelliflo's status page. We use this page to communicate any major issues with intelliflo office and its features and include planned outages.

If you experiencing an issue with intelliflo office, but it is not currently showing on this page, please get in touch with us by raising a case in the intelliflo connect using the create case button or using the support contact methods related to the country you are based.

Please include any error codes and information about what you were doing and trying to achieve at the time when raising the support case. The more information we have will help us get to a resolution quicker.

Australia Operational
⚙️ Core services Operational
United Kingdom Degraded Performance
⚙️ Core services Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 11, 2026

Unresolved incident: 10-09-2026 - intelliflo office system performance & System Errors.

Sep 10, 2026

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Resolved - Great news - this has now been fully resolved. Thanks again for your patience and we're sorry for any inconvenience this may have caused you.
Aug 28, 17:16 BST
Monitoring - We’re pleased to confirm that the issue has been resolved. Our development team will continue to monitor the service closely, and we’ll provide a final update before the incident is officially closed.

Thank you for your patience and understanding.

Aug 28, 15:51 BST
Investigating - We have been alerted to degraded performance within intelliflo office. This is currently being investigated as a priority by our development team.

Sorry for the inconvenience, but rest assured - we're on it, and we'll let you know as soon as the issue is identified. Thanks for your patience.

All updates relating to this issue will be shown on this page - if you haven't already done so, you can subscribe to this page so that updates land automatically in your inbox and you don't have to remember to keep checking....

Aug 28, 15:37 BST