Great news - this has now been fully resolved. Thanks again for your patience and we're sorry for any inconvenience this may have caused you.
Posted Jul 01, 2022 - 15:32 BST
Identified
We're pleased to say the root cause of the issue has now been identified and a fix is currently being implemented. We're hoping this won't take long, and we'll let you know here as soon as its been resolved. Thanks for your patience.
Posted Jul 01, 2022 - 14:26 BST
Investigating
We have been notified of an issue that is preventing users from searching newly created client records at this time.
This is currently being investigated as a priority by our development team. Sorry for the inconvenience, but rest assured - we're on it, and we'll let you know as soon as the issue is identified. Thanks for your patience.
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Posted Jul 01, 2022 - 14:02 BST
This incident affected: United Kingdom (⚙️ Core services).